Terms of Service

1. PLEASE CHECK YOUR DOCUMENTS when you receive them.  Call us if you have any questions.

2. CHECK-IN Minimum check-in for domestic flights is 1 to1 ½ hours international flights, 2 to 3 hours. Due to heightened security measures, it is advised you allow extra time before scheduled departure. Failure to arrive within your airline's specified time could result in denied boarding.

3. PROOF OF IDENTITY All passengers must present accepted photo identification such as a passport or other state or government--issued photo. IMPORTANT INFORMATION FOR DOMESTIC AIR TRAVELERS: The Federal Real ID Act mandates stricter security standards for state-issued driver’s licenses and other forms of identification and prohibits Federal agencies from accepting for official purposes identification that does not meet these standards.  Beginning on October 1, 2020, every air traveler will need to present Real ID-compliant identification to be permitted to board a domestic flight; therefore, those holding a non-compliant driver’s license will need to present an acceptable alternate form of identification, such as a valid U.S. passport.  To avoid disruption to their travel plans, air travelers are strongly encouraged to consult with the Department of Homeland Security (www.dhs.gov/real-id) to determine whether their state-issued identification is Real ID-compliant and, if not, what alternate forms of identification will be accepted at the airport. 

Please go to www.tsa.gov/travelers/airtravel/acceptable_documents.shtm to find latest information on required documents. International destinations may have additional requirements such as a visa that you must obtain prior to departure. If you are a non ­ US citizen, different immigration requirements apply. You are responsible for contacting consulate(s) required. Without proper identification, or passport and necessary visas, you will not be permitted to depart.

4.  RECONFIRMATION Reconfirm the use and time of flights at least 24 hours for domestic and 72 hours for international. Failure to use any reservations may result in automatic cancellation of all continuing and return reservations.

5. EXCURSION AND PROMOTIONAL FARES Most discount fares involve certain restrictions. A change in carrier(s) flight(s), time(s) or routing(s) could result in a carrier demanding a full fare. Obtain agency or airline assistance before making changes.

6.  TIMES, FLIGHTS AND FARES are based on current tariffs that are subject to change without notice.

7.  IF YOUR PLANS CHANGE ENROUTE, check with your travel agent or airline carrier for charges, changes and applicable fees.

8. OVERBOOKING- Airline flights may be overbooked. A person denied boarding on a flight may be entitled to a compensatory payment. The rules for denied boarding compensation are available at all ticket counters.

9. TICKETS - Most tickets have value. Any unused flight coupons must be returned in order to determine refund value. Lost, stolen or destroyed tickets must be paid for until refund is received from the issuing carrier, subject to an airline imposed service charge.

10. CANCELLATIONS AND REFUNDS -We reserve the right to charge processing fees in the event of refunds, cancellations and other services. To change or cancel your flight itinerary, you must do so prior to originally scheduled departure. No value remains after departure. If you are holding guaranteed hotel or car reservations you wish to cancel, you must contact the vendor directly adhering to their cancellation policy. We are not responsible to pay you for any loss you incur due to your failure to travel or your failure to follow the change or cancel policies of any travel vendor.

11. HOTELS are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time period specified by that hotel. Rules may vary by property.

12. TOUR, CRUISE AND PACKAGE PRICES are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs. In addition, group tours/packages are based on a minimum number of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed on all passengers.

13. DISCLAIMER OF LIABILITY- TTW Travel the World, LTD. is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency ( such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.).    This agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members.   Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such suppliers' rates, bookings, reservations, connections, scheduling, or handling of personal effects. Travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with any terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control. Traveler assumes complete and full responsibility for, and hereby releases the agent from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel.  For information concerning possible dangers at International destinations, contact the Travel Advisory Section of the U.S. State Department (202) 647-5225. For medical information, call the Public Health Service (404) 332-4559. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected.  Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.

14. HAZARDOUS MATERIALS - Federal law prohibits the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids, aboard the aircraft. If you do not understand these restrictions, contact your airline or go online to www.faa.gov/about/initiatives/hazmat_safety/.

15.  INSECTICIDE SPRAYING - Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft.  In such cases, federal law requires that I refer you to DOT's disinsection website at https://www.transportation.gov/office-policy/aviation-policy/aircraft-disinsection-requirements

16.  WE STRONGLY RECOMMEND TRAVEL INSURANCE. There are different types of medical, baggage or trip cancellation insurance from the supplier or the agencies. NOTE: Insurance coverage usually will not cover pre-existing conditions and may have other restrictions and exclusions. Consult the insurance carriers direct for details. Trip insurance or waivers provided by the supplier may not offer insolvency coverage.

TTW Travel the World, LTD. and its agents have endeavored to secure the lowest possible fare, suitable for your travel requirements, based on space available at the time of booking, accessible sources of information, and knowledge of agents involved. This agency cannot guarantee, in view of the deregulation of airline fares, that the fare indicated on the ticket will be the lowest possible fare at departure date. Please contact this travel agency before departure if you wish to recheck any newly introduced fare that may correspond with your specific travel requirements.

PLEASE NOTE that retention of tickets, reservations or bookings after issuance shall constitute acceptance of all the provisions in the conditions listed hereto, as well as those terms and conditions set forth in the announcements and circulars of the tour/package, cruise or service.

WHAT YOU SHOULD KNOW ABOUT THE POSSIBILITY OF AIRLINE BANKRUPTCIES

1.      If an airline declares bankruptcy, it is not obligated to carry you or to refund tickets issued before the bankruptcy.  Travel agents are not allowed to refund tickets on airlines which have declared bankruptcy. Money given to a travel agent immediately becomes the property of the airlines, and we are required by laws to comply with airlines' orders.

2.      If an airline declares bankruptcy, it might continue service, limit service, or stop completely.   Other airlines might accept passengers under limited circumstances or may refuse to accept any passengers from the defaulted carrier.   Meanwhile there are fine travel insurance plans available for passengers to protect themselves in case of airline bankruptcies.

CANCELLATION DISCLOSURES

You must state in writing and with specificity all terms and conditions relating to the air or sea transportation or travel services.  Whatever cancellation policy you follow, it must be conspicuously and completely made known to the purchaser at the time of purchase.  Any cancellation penalties not so disclosed in writing are unenforceable

DISCLOSURE OF RIGHT TO PROMPT REFUND IN THE EVENT OF CANCELLATION

 Upon cancellation of the transportation of travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation.  This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service.  In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel proof, of current registration of that wholesaler. 

TRAVEL CONSUMER RESTITUTION FUND (TCRF) DISCLOSURES

This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; P.O. Box 6001; Larkspur, CA 94977-6001; or by visiting TCRC’s website at: www.tcrcinfo.org      

TTW Travel the World, LTD. is an Independent Affiliate of Cadence Travel Inc.

Privacy

We Will Not Share Your Personal Information

We value your business and respect your privacy. We operate a strict opt-in only policy. We will not send you any information unless you have requested it, or unless someone, who we will identify, has requested that we pass that information on to you. At no time will we share, sell, rent or make available in any other way any information you have provided to us or we have collected by tracking your usage of our website.

Opt-Out

If you wish to be removed from our list (opt-out), you can do so by clicking on the link at the bottom of each email communication you receive from us.

Contact Us

If you have additional questions about this privacy policy or how we collect and use your personal data, please email us at tami@ttwtraveltheworld.com

General Data Policy

TTW Travel the World collects, stores and processes data, including Personally Identifiable Information (PII) through various tools and software, for the sole purpose of doing business. Data is only shared in a secure format with employees, contractors, suppliers and suppliers’ subcontractors for the purpose of securing or arranging or offering a travel experience. TTW Travel the Worldis careful to only divulge the information specific to provide the service or offer and never shares data unnecessarily. Data is never shared with any person or entity without a specific operational purpose and data is never sold. You have the right to retrieve your data and have your data erased from our systems at any time by contacting tami@ttwtraveltheworld.com.

GDPR Privacy Notice

This notice applies only to persons in the European Economic Area, which includes the European Union.

1. The Purpose of this Notice

This Privacy Notice provides mandatory information as required under Articles 13 and 14 of the European General Data Protection Regulation (GDPR) regarding the transparency of personal data processing. Definitions of certain terms are found in the GDPR.

2. The Data Controller for Personal Data

The Data Controller for the personal data processed by us is the Client Company of TTW Travel the World, LTD (the employer of the natural person whose data is collected, hereafter referred to as the Data Subject). The Data Controller will pass personal data of their employees to TTW Travel the World, LTD. to manage travel on behalf of those employees in connection with their business.

TTW Travel the World, LTD., as Data Processor acting on the instructions of the Data Controller under a written contract with them, will subsequently use that personal data to facilitate travel arrangements for the Data Subject. It is this contract which forms the ‘Legal Basis’ for the processing of personal data carried out by TTW Travel the World, LTD. in these circumstances.

TTW Travel the World, LTD will also become a Data Controller if it collects additional personal data directly from a Data Subject. In these circumstances TTW Travel the World, LTD. will be acting under a ‘Legitimate Interest’ to legally process the data for the management of travel for the Data Subject and to fulfil the contractual requirements for its Client.

3. Your Rights

As a Data Subject you have the following rights under the GDPR:

* The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.

* The right of access; this is your right to see what data is held about you by a Data Controller.

* The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.

* The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.

* The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.

* The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.

* The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and TTW Travel the World, LTD. marketing.

* The right not to be subject to a decision based solely on automated processing.

* The right to make a complaint directly to a supervisory authority within the Data Subject’s country.

4. Contact Details

The identity and contact detail for the Data Protection Officer within TTW Travel the World, LTD. is:

tami@ttwtraveltheworld.com

5. Data Protection Principles

TTW Travel the World, LTD. has adopted the following principles to govern its collection and processing of Personal Data:

* Personal Data shall be processed lawfully, fairly, and in a transparent manner.

* The Personal Data collected will only be those specifically required to fulfill travel, accommodation, or other travel-related requirements.

Such data may be collected directly from the Data Subject or provided to TTW Travel the World, LTD. via his /her employer. Such data will only be processed for that purpose.

* Personal Data shall only be retained for as long as it is required to fulfill contractual requirements, or to provide statistics to our Client Company.

* Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date.

* TTW Travel the World, LTD. will not use personal data for any monitoring or profiling activity or process, and will not adopt any automated decision making processes.

6. Transfers to Third Parties

To fulfill the travel arrangements for a Data Subject it will in most cases be necessary to process personal data via a third party (these will include but are not limited to airlines, hotels, car rental companies, and Visa or Passport companies). Personal Data shall only be transferred to, or processed by, third party companies where such companies are necessary for the fulfillment of the travel arrangements.

Personal Data shall not be transferred to a country or territory outside the European Economic Area (EEA) unless the transfer is made to a country or territory recognized by the EU as having an adequate level of Data Security, or is made with the consent of the Data Subject, or is made to satisfy the Legitimate Interest of TTW Travel the World, LTD. in regard to its contractual arrangements with its clients